United Home Services Privacy Policy
Effective January 1, 2020
Tee Time Landscaping & Construction Incorporation and its affiliates (“United Home Services,” “we,” “us,” “our”) works hard to create and manage a relationship of trust with you, our customer. This Privacy Policy explains how we obtain, utilize, and disclose your Personal Information (as defined below) and how to execute any rights you might have concerning this information. It directs information we collect through our website, mobile website, and mobile applications and any information collected from you or third parties. Before using our sites and/or services, please read this Privacy Policy and Terms & Conditions. If you do not agree, you must cease using our website and/or services.
Information We Collect
We collect information that personally identifies, relates to, describes, or is capable of being associated with you, such as:
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Personal and contact information such as name, mailing address, service address, e-mail addresses, phone numbers;
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Banking and financial information such as credit/debit card numbers and expiration date, checking account and routing numbers, and any information related to the property financing that you own or that we service;
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Account or service history including type(s) of service subscribed to, service dates, customer status, and account balance
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Online & network information such as browsing/search history, IP address, data collected by cookies, and device specifications including device IDs, specifications, and operating system
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Geolocation data indicated from mobile devices, websites and service addresses;
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Audio and visual information including call recordings, chat transcripts, and images of your properties;
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Inferences that are drawn from other Personal Information or data that relate to your preferences, interests, characteristics, psychological trends, and behavior.
Site Activity
We collect information concerning the actions you take on our Sites. Each time you use our Sites, we collect activity information, including the type of web browser used, the type of device used, your IP address, and your internet service provider. We will also collect activity based on the pages you view, the date and time visited, and the duration of your visit.
Communication Activity
We may record calls and maintain written or electronic communications. You agree to our recording and retention of conversations by communicating with us.
How We Collect Information
Voluntary Disclosure
When communicating with us online or offline, including events, surveys, and marketing or promotional programs, we may ask for you to provide us with Personal Information. However, you are not required to provide us your Personal Information.
Cookies and Interest-Based Advertising
We use cookies and tracking pixels to improve the experience of our Sites and Services, including storing your preferences from different visits to present you with a customized version of the website. Initially, many web browsers are already set to accept cookies. You may reset your web browser to refuse all cookies; however, certain features of the site may not work if those cookies are deleted or disabled.
Information Received from Advertisements
We may collect information regarding any advertisements that you interacted with if you arrive at our site.
Social Media Widgets
Our site includes social media features, such as Facebook, Instagram, YouTube, Pinterest, and Twitter. These platforms may collect information about your IP address and the pages you visit on our site as well as other Personal Information.
Reviews & Testimonials
If you provide us with reviews or testimonials, we may post it publicly on our site or social media platform. You permit us to use your testimonial in any manner and for any purpose, including in marketing and advertising communications, by providing testimony.
Other Important Privacy Provisions
Security
We recognize the importance of safety and the confidentiality of Personal Information. Accordingly, we enacted safeguards to protect your information from unapproved access, disclosure, and use. However, even with these safeguards, no data transmission over the internet can be assured 100% secure. While we strive to protect information transmitted on or through our site, you do so at your disclosure.
Marketing Opt-Outs
To opt out of marketing communications, you may use one of these methods:
E-Mail Marketing
If you do not wish to receive e-mails from us or any third party regarding special promotions or offers, you may click the unsubscribe link in the footer of any e-mail or e-mail us at [email protected].
Telemarketing
If you do not wish to receive phone calls from us, you may e-mail us at [email protected] or ask to be placed on our Do Not Call list when you receive a call from us.
Text Messaging (SMS)
Phone numbers and texting opt-in data will not be shared/sold/rented to third parties/affiliates for marketing/promotional purposes.
If you wish to be removed from receiving future communications, you can opt out by texting STOP and no messages will be sent. For assistance, text HELP or email us at [email protected].
Verbal Opt-In Disclosure
United Home Services will be collecting opt-in verbally from their customers. Customers may opt in to receive messages either in person at our physical location or over the phone. During registration, customers are asked to provide a phone number and are verbally informed of the following: “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or STOP to unsubscribe at any time and no further messages will be sent.” They are also informed that their information will not be shared with third parties.
Web Form Consent
By submitting our contact form and signing up for texts, you consent to receive text messages from United Home Services at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help.
To opt out of marketing communications, you may use one of these methods:
E-Mail Marketing
If you do not wish to receive e-mails from us or any third party regarding special promotions or offers, you may click the unsubscribe link in the footer of any e-mail or e-mail us at [email protected].
Telemarketing
If you do not wish to receive phone calls from us, you may e-mail us at [email protected] or ask to be placed on our Do Not Call list when you receive a call from us.
Text Messaging (SMS)
Phone numbers and texting opt-in data will not be shared/sold/rented to third parties/affiliates for marketing/promotional purposes.
If you wish to be removed from receiving future communications, you can opt out by texting STOP and no messages will be sent. For assistance, text HELP or email us at [email protected].
Verbal Opt-In Disclosure
United Home Services will be collecting opt-in verbally from their customers. Customers may opt in to receive messages either in person at our physical location or over the phone. During registration, customers are asked to provide a phone number and are verbally informed of the following: “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or STOP to unsubscribe at any time and no further messages will be sent.” They are also informed that their information will not be shared with third parties.
Web Form Consent
By submitting our contact form and signing up for texts, you consent to receive text messages from United Home Services at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help.
Messaging Terms & Conditions
You agree to receive informational messages (appointment reminders, billing alerts, dispatch notifications, job completion surveys, etc.) from United Home Services. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at [email protected]. You can opt out at any time by replying STOP and no further messages will be sent.
United Home Services will be collecting opt-in verbally from their customers. Customers may opt in to receive messages either in person at our physical location or over the phone. During registration, customers are asked to provide a phone number and are verbally informed of the following: “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or STOP to unsubscribe at any time and no further messages will be sent.” They are also informed that their information will not be shared with third parties.
By submitting our contact form and signing up for texts, you consent to receive text messages from United Home Services at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help.